Company Policy

Terms and Condition:

PLEASE NOTE: This quote is just an estimate and provided for your convenience only. We give you a database average for generally similar moves. It is best to consider this a thinking tool. However, your final quote is based on hourly rate and actual time your move will take. Additional time may be required if your move involves long walks from your apartment to the truck, narrow hallways and/or tight staircases, disassembling and reassembling of furniture, hoisting, moving of oversized, antique items, ones with glass and/or marble, appliances move and items over 300lb. It is important to understand that the time of the move will also depend on how well you are packed and organized: all drawers of all the furniture must be emptied, and all miscellaneous items packed neatly into moving boxes of correct sizes. In general, Fast Quality Moving expects everything that can be boxed, should be boxed. Carrier cannot take loose items.

The total cost is based on an hourly rate only. Should there be any other services requested, additional costs will be charged. Our minimum is 3 hours that include travel time.
The travel time is for us to get to your first location and back from your last location to our office.

You will be charged the actual time for your move after the minimum time frame unless otherwise indicated prior to start of service. The time for your hourly rate commences when the crew gets and starts at your current home. The labor time ends when they finish unloading and setting up at your destination. The travel time charge is applicable in all local hourly rated jobs.

Packing services/materials such as tape, bubble wrap, boxes, shrink wrap etc... are NOT included in the price but always available to be purchased right off the truck.

Packing services/materials such as tape, bubble wrap, boxes, shrink wrap etc... are NOT included in the price but always available to be purchased right off the truck.
This estimate is based on the information you provide, and on the assumption that your house or business is packed and ready to move upon arrival, unless packing services are noted above. Estimates are given to inform you of approximate costs and allow us to schedule movers appropriately. Actual charges reflect the time spent on your move, plus boxes, packing supplies, travel time, fuel, and any other extra charges as noted on your estimate. In addition, all moves have a 6.25% surcharge ( DEPENDING ON THE DISTANCE OF YOUR MOVE ) which covers the consumables that are not charged individually, for example moving blankets, rubber bands, TOOLS & DISASSEMBLE AND REASSEMBLE & taxes.. etc.
Billing begins when the movers arrive to your location and ends when they finish the move, plus the travel time which is the time to get to and from your locations. The estimate above reflects the minimum valuation of .60 per item per pound included. Additional valuation options are available upon request. All jobs require a $100.00 deposit OR DEPENDING ON THE AMOUNT OF YOUR MOVING ESTIMATE upon reserving your date. Deposit is non-refundable if cancelled or postponed within 7 business days\168-hours in advance prior the move date. Deposit will be applied directly to your moving bill.

THIS QUOTE INCLUDES THE FALLOWING:
Professional Door-to-Door service based on the hourly rate listed on your contract.
Expert advice and guidance throughout the course of your move.
Disassembly of all standard furniture required for safe movement at the origin.
Reassembly for all items disassembled by the movers on the day of pick-up at destination.
Wrapping of all furniture with quilted moving blankets, boxes are not included unless listed.
Itemized inventory indicating condition at origin of items.
Door to Door Service
Loading & Unloading of all goods.
Labor & Transportation
Disassembling & Reassembling
Free use of moving pads to cover and protect your wooden basic furniture.
Extra charge when need storage.
No Extra Charges for second stop, Tolls, Weekends & Holidays

Basic Insurance of $0.60 per pound up to $50 per item

Extra Insurance:
Min of $200 for long Distance moves, depends on the size of the move & distances from location A to location B (does this get nullified with the language below)
Fast & Quality Moving is a licensed and insured mover.  - Fast Quality Moving does not provide insurance to the customer. In the event of an accident, carrier liability is limited to the shipper declaration of value of shipment on the bill of lading. Shippers must secure their own insurance.

If any items are damaged by the movers, you must notify FAST QUALITY MOVING INC within TWO days of the move so we can file a claim with the insurance company. If FAST QUALITY MOVING INC is not notified within the TWO days we will no longer be responsible for the damages.

High-Value Items and Personal Effects – Absolute Waiver of Liability

Under no circumstances shall Fast Quality Moving, its owners, officers, employees, contractors, or agents be liable for the loss, theft, disappearance, or damage of cash, currency, jewelry, watches, precious metals, precious stones, antiques, collectibles, heirlooms, negotiable instruments, securities, electronic data, or any documents of personal, legal, or financial significance, including but not limited to passports, identification documents, contracts, deeds, titles, certificates, or confidential records (collectively referred to as “High-Value Items”).

The Client expressly acknowledges and agrees that High-Value Items are not to be packed, handled, transported, or otherwise moved by Fast Quality Moving under any circumstances. The Client assumes full and exclusive responsibility for the removal, safeguarding, and transportation of all such items prior to the commencement of services.

If any High-Value Item is inadvertently left within furniture, boxes, containers, safes, vehicles, or anywhere on the premises and is subsequently lost, damaged, or missing, Fast Quality Moving shall bear no liability whatsoever, regardless of the cause, including but not limited to negligence.

Execution of this Agreement constitutes the Client’s knowing and voluntary acceptance of this absolute waiver of liability.

**Fast Quality Moving is only responsible for items in our immediate care, custody and control. Therefore, we are not responsible for damage to items coming out of storage, items from your truck, or items you packed into boxes yourself. You will be asked to sign a Release of Liability acknowledging this.

We would like to remind you that we are NOT responsible for any pressed wood furniture or pressed wood, hardwood or vinyl floors. All fragile and breakable items need to be wrapped unless a full packing service has been purchased. All customers MUST properly pack any breakable items such as glass, mirrors, lamps, pianos or electrical devices before we get to your home, or an additional charge for wrapping will be required. Additional charges such as waiting time, re-delivery or storage fee will be added to your bill if you are unable to accept your shipment at the destination.

Extra Charges:
However, if you need any items hoisted from a window or porch the price is $125.00 for the first piece and $30.00 per flight for the second additional piece.

(Some items may be required to come through a window because they are too large to put through a staircase. Please note that it is a good idea to notify the carrier of this requirement prior to commencement of a move. Please note that the carrier may make last minute accommodations if we encounter this requirement during a move, at full expense and liability to the customer. Please note that there is a natural risk of damage to real property, or the item being hoisted, and the client is solely liable for this risk. Hoists require special equipment and 3 movers minimum to service.)
The following charges shall be assessed for overweight items in addition to the hourly rates quoted above in this tariff, in connection with a move involving additional items:

Pianos - $150 depending on the type of piano.
Hot Tubs - $100 - $200
Riding Lawn Mowers - $120
Gun Cabinet - $$180 - $250
Pool table -$200 - $250
Safe over 350 pounds

Storage:

You can get a quote from your sales associate.  If you need overnight hold on the truck, we charge up to $150.00 per night. PLEASE NOTE: THE OVER NIGHT FEE MAY VARY DEPENDING ON THE DATE AND SIDE OF TRUCK.


depending on the size of the move. We charge by the hourly rate for the time to unload at storage and reload when you are ready for delivery.

PLEASE NOTE: THAT FOR ALL OUT OF STATE MOVES WE HAVE A MINIMUM OF CF WHICH IS 300CF.

Waiting Time:
The customer is charged the rates specified above for all waiting time or delays which are not the fault of - Fast Quality Moving.

Fast Quality Moving is not responsible for any additional costs associated with packing and moving beyond the original estimate. The customer pays actual time.

PAYMENTS FORM

~Payment in full is expected at the completion of the move. Forms of payment accepted are cash, ZELLE, VENMO, CASHAPP, credit or debit card. Credit or debit cards incur a 5% fee. Only cashier’s checks are accepted. NO PERSONAL CHECKS ACCEPTED. FEEL FREE TO ASK YOUR SELLER TO SEE IF WE CAN ACCEPT PERSONAL CHECKS FOR YOU.

Parking

Any associated parking permits are the responsibility of the client. If no permit is obtained, the client takes the responsibility of paying any parking tickets.

Deposit Requirement

Due to the limited nature of the services Fast Quality Moving required a deposit in the amount of 1 hour of the regular moving rate to hold and secure a specific move date, moving crews and other resources. Please note that this deposit is non-refundable, however it will be applied to the final cost of the move.

Cancellation of Services

In the event of a cancellation, Fast Quality Moving reserves the right to retain the initial deposit paid by the customer as liquidated damages for scheduling, staffing, and administrative costs.

A refund of the deposit will only be considered if the customer provides written notice of cancellation no less than seven (7) business days (168 hours) prior to the scheduled move date. The written cancellation request must include the customer’s full legal name, service address, and scheduled move date. Any cancellation that does not meet these requirements will result in forfeiture of the deposit.

Customers who confirm or book services within SEVEN (7) calendar days of the current date expressly acknowledge and agree that their deposit is non-refundable under any circumstances.

Additionally, all cancellations made between August 15 and September 15 are strictly non-refundable, as this period is designated as peak season. Due to exceptionally high demand during peak season, Fast Quality Moving does not offer deposit refunds for cancellations during this time, regardless of notice.

Furthermore, any cancellation occurring during the final days of any month, including but not limited to last-minute or short-notice cancellations close to the scheduled move date, shall be subject to a mandatory $300 cancellation fee, separate from and in addition to the forfeiture of any deposit.

End-of-month reservations ( ESPECIALLY THE LAST WEEK OF EACH MONTH ) represent a critical operational period in which Fast Quality Moving customarily operates at full capacity. A late cancellation during this period results in substantial business disruption, including lost revenue, inability to accept alternative jobs, labor allocation losses, and schedule displacement. Customers acknowledge that Fast Quality Moving relies on confirmed end-of-month bookings and intentionally limits additional work to honor reserved time slots.

The $300 cancellation fee constitutes a reasonable and necessary charge to offset these losses and is not a penalty, but a fair estimate of damages incurred as permitted under applicable.

By booking services with Fast Quality Moving, the customer expressly agrees to all cancellation terms outlined above.

Fast Quality Moving is forced to collect a fee of the full deposit or a fee of $50 depending on the inconvenience for a late reschedule notice or for any CANCELLATION of any move.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.